By registering an account or using any p999 service, you acknowledge that you have read and understood this Privacy Policy. If you have questions, contact us at [email protected] before registering.
1. Information We Collect
When you register and use p999, we collect certain personal information to operate the platform, process your transactions, and keep your account secure. The types of information we collect include:
| Category | Examples | When Collected |
|---|---|---|
| Identity Information | Full name, date of birth, government-issued ID details | Registration / KYC verification |
| Contact Information | Mobile number, email address | Registration |
| Financial Information | Bank account details, e-wallet references (PHP transactions only) | Deposit / withdrawal processing |
| Usage Data | Games played, bets placed, session duration, device type | During platform use |
| Technical Data | IP address, browser type, operating system | Automatic — on each visit |
We do not collect credit card numbers or cryptocurrency wallet information, as these are not accepted payment methods on the p999 platform. All financial data relates exclusively to Philippine Peso transactions via local bank transfers and e-wallets.
2. How We Use Your Information
p999 uses the information we collect only for legitimate purposes related to operating the platform and serving our players. We do not sell your personal data to third parties.
- Account management: Creating, maintaining, and securing your p999 account, including OTP verification and identity confirmation.
- Payment processing: Handling PHP deposits and withdrawals through Philippine banking channels and local e-wallets accurately and securely.
- Platform operation: Enabling access to the Game Lobby, Live Casino, Fish Games, Sports Betting, and all other platform features.
- Security and fraud prevention: Detecting unauthorised access, investigating suspicious activity, and protecting both you and the platform.
- KYC compliance: Verifying player identities as part of standard Know Your Customer processes, particularly when processing withdrawals above certain thresholds.
- Customer support: Responding to your queries, resolving account issues, and communicating platform updates or policy changes.
- Responsible Gaming: Monitoring usage patterns to identify players who may benefit from responsible gaming support or account restrictions.
p999 will only use your data for the purposes described in this Privacy Policy. If we intend to use your data for a new purpose not covered here, we will notify you and — where required — seek your consent.
3. Who We Share Your Data With
p999 does not sell or rent your personal information to third parties. However, to operate the platform effectively, we work with certain trusted service providers who may process data on our behalf:
- Payment processors: Philippine banks and e-wallet providers involved in processing your PHP deposits and withdrawals. These providers are contractually bound to handle your data securely.
- Identity verification services: Third-party KYC providers used to confirm player identities during account verification. Only the minimum necessary data is shared for this purpose.
- Game content providers: Software providers whose games appear on the platform. Game providers may receive anonymised gameplay data relevant to their titles.
- Technology and infrastructure partners: Hosting and security services that support platform operations. All such partners are required to maintain appropriate data security standards.
All third parties who process data on behalf of p999 are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for their own independent purposes.
p999 may also disclose personal data where required by applicable Philippine law, a lawful court order, or to protect the rights and safety of p999, its players, or the public.
4. Cookies and Tracking Technologies
p999 uses cookies and similar technologies to improve your experience on the platform, maintain session security, and understand how players use the site. Cookies are small data files stored on your device when you visit p999.
- Essential cookies: Required for the platform to function — including login sessions, security tokens, and balance display. These cannot be disabled without affecting your ability to use p999.
- Functional cookies: Remember your preferences (such as language or display settings) to improve your experience across sessions.
- Analytics cookies: Help us understand how players navigate the platform so we can identify areas for improvement. Data collected for analytics is aggregated and anonymised where possible.
You can control cookies through your browser settings. Disabling essential cookies will affect platform functionality. p999 does not use cookies to track your activity across other websites.
5. How We Protect Your Data
Protecting your personal information is a core commitment at p999. The platform uses multiple layers of security to safeguard your data:
- SSL encryption: All data transmitted between your device and p999 is encrypted using Secure Sockets Layer (SSL) technology, the same standard used by Philippine banks and financial institutions.
- OTP authentication: One-time passwords sent to your registered Philippine mobile number add a second layer of protection for sensitive account actions.
- Access controls: Personal data is accessible only to p999 staff and authorised partners who need it to perform specific, defined functions.
- Session management: Inactive sessions are automatically terminated to reduce the risk of unauthorised access from unattended devices.
- Secure payment processing: Financial data for PHP transactions is handled through verified, secure Philippine banking and e-wallet channels.
No digital security system is completely infallible. While we take significant steps to protect your data, you also play a role — keep your login credentials confidential and never share your OTP with anyone, including p999 staff.
6. How Long We Keep Your Data
p999 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including to comply with applicable legal and reporting obligations.
- Account data is retained for the duration your account is active and for a reasonable period after account closure to handle outstanding queries or disputes.
- Transaction records (deposits, withdrawals, bet history) are retained for the period required by applicable financial record-keeping standards.
- Identity verification documents submitted for KYC are retained for the period required to meet applicable compliance obligations.
- Technical data such as server logs is retained for a shorter period consistent with its operational purpose.
When personal data is no longer required, it is securely deleted or anonymised.
7. Your Rights Over Your Personal Data
As a p999 player, you have rights over your personal data. You can exercise these rights by contacting us at [email protected]. We will respond to your request within a reasonable timeframe.
Right to Access
You can request a copy of the personal data p999 holds about you.
Right to Correction
If your data is inaccurate or incomplete, you can request that it be corrected. Some corrections may require identity verification.
Right to Deletion
You can request the deletion of your personal data, subject to our legal and compliance obligations. Account closure may be required in some cases.
Right to Object
You can object to certain types of data processing, particularly where processing is based on legitimate interest rather than legal obligation.
Right to Data Portability
Where technically feasible, you can request your data in a structured, machine-readable format.
8. Players Under 21
p999 is strictly for players aged 21 years and above. We do not knowingly collect personal data from individuals under 21. If we become aware that a player under 21 has registered an account, that account will be immediately closed and any associated data will be deleted.
If you are a parent or guardian and believe that someone under 21 has registered on p999, please contact us immediately at [email protected].
9. Changes to This Privacy Policy
p999 may update this Privacy Policy from time to time to reflect changes in how we operate, handle data, or in response to applicable legal developments. When significant changes are made, registered players will be notified through their registered email address or via an in-platform notification.
The date at the top of this page indicates when the policy was last reviewed. We encourage you to revisit this page periodically to stay informed about how we protect your data.
10. Contact Us About Privacy
If you have any questions, concerns, or requests related to this Privacy Policy or the way p999 handles your personal data, please reach out to our support team:
Available 24/7 — We aim to respond to all data-related queries within a reasonable timeframe.
For questions about your account, transactions, or the platform generally, you may also visit the FAQ page for quick answers.
Our Privacy Commitments at a Glance
SSL Encrypted
All data between your device and p999 is protected by SSL encryption — the same standard used by Philippine banks.
No Data Selling
p999 does not sell, rent, or trade your personal information to third-party advertisers or data brokers.
OTP Account Security
Your account is protected with OTP verification sent to your registered Philippine mobile number for sensitive actions.
Your Data Rights
You can access, correct, or request deletion of your personal data at any time by contacting our support team.
PHP Only Transactions
Financial data relates solely to Philippine Peso via local bank and e-wallet channels. No credit card or crypto data is stored.
Data Minimisation
p999 collects only what is necessary to run the platform and retain it only for as long as required by applicable obligations.